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Andrew Hill Jul 28 • Announcements / Incidents & Notifications
UPDATE: These issues have been resolved within the following time frame:
Incident Start Time: 8:12 28-July-2015 UTC
Incident End Time: 9:55 28-July-2015 UTC
Our Engineering team continues to investigate this incident's root cause.
Customers with machines in the US-SW-1 data center are currently experiencing issues causing service interruptions with the Customer Portal (https://my.joyent.com) and API, including intermittent issues with orchestration and SSH login to SmartOS instances.
Andrew Hill Jul 27 • Announcements / Incidents & Notifications
UPDATE as of 2:06pm PDT (21:06 UTC), 27-July-2015: This issue is now resolved. Thank you, again, for your patience today.
UPDATE as of 1:04pm PDT (20:04 UTC), 27-July-2015: Engineering continues to make progress on their efforts towards resolution. Your continued patience is appreciated.
Engineering is currently investigating issues with Manta. We will update as soon as more detail is available.
Ryan Jul 25 • Announcements / Incidents & Notifications
Engineering is investigating an issue where updated or newly added machine tags are not showing via the API or customer portal.
We will update as soon as we have further information.
Peter Jul 20 • Announcements / Incidents & Notifications
UPDATE: This maintenance exercise has been completed as scheduled.
We will be performing maintenance in all data centers on Thursday, 23-July-2015. The maintenance window is slated for 45 minutes per data center, with each individual data center being affected for approximately 15 minutes. During this time, orchestration of VMs via the API and customer portal may be affected. Running VMs will experience no impact other than orchestration (stopping/starting/destroying of VMs).
DATA CENTER PDT TIME / DATE UTC TIME / DATE
EU-AMS-1 | 17:00 PDT 23-July-2015 | 00:00 UTC 24-July-2015
US-EAST-3 | 17:45 PDT 23-July-2015 | 00:45 UTC 24-July-2015
US-EAST-2 | 18:30 PDT 23-July-2015 | 01:30 UTC 24-July-2015
US-EAST-1 | 19:15 PDT 23-July-2015 | 02:15 UTC 24-July-2015
US-SW-1 | 20:00 PDT 23-July-2015 | 03:00 UTC 24-July-2015
US-WEST-1 | 20:45 PDT 23-July-2015 | 03:45 UTC 24-July-2015 |