Possible Portal Login Issues for Some Accounts

Elizabeth -

Please be aware that there is a known bug that may cause the following error to pop up when attempting to log into (or use) the enduser portal (such as my.joyent.com).

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This will occur if you have any non-ASCII characters defined under your account, including your name, custom image names, container names, etc. We are actively working towards a fix to resolve this issue.

If you encounter the above, please contact Joyent Support for further assistance by submitting a request to http://help.joyent.com or by email to support@joyent.com.

We apologize for any inconvenience.

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