Welcome to Joyent Cloud Customer Support

Stay updated with announcements, get answers from the community and share your feature suggestions with us.
You can also submit a request or send us an email at support@joyent.com.

 

JoyentCloud

Michael Lochead Apr 30 Announcements

Hi, 

Thank you for using the new JoyentCloud support portal.  It is not necessary to register for the portal in order to submit, or receive responses on your tickets.  However, we do invite you to create a login here:  

http://help.joyent.com/registration

This will enable you to login and check the status of your tickets.  Additionally, you have the ability to view and comment on tickets submitted by other members of your organization.  If you do not see this enabled, please contact us at support@joyent.com, or use web form to submit ticket, and we will enable this for you. 

Please note, this is a different login than the my.joyentcloud.com portal login. 

We appreciate your interest, and hope that this interface proves to be beneficial. 

Thanks,

Michael Lochead

Michael Lochead Apr 27 Announcements

Dear Customers and Partners:

I want to welcome you to Joyent's new support channel dedicated to Joyent Cloud end-users. 

We invite you to reach out to Joyent Support with any questions or issues that you may have relating to your usage of the Joyent Cloud.  Support tickets can be submitted through the web interface, or by emailing support@joyent.com

If you have a question that you think can be of benefit to the broader community, we also invite you to post a question in the Community Support section.  

Thank you for your business and interest in the Joyent Cloud.